Terms + Conditions

What are these terms and conditions about?
When you buy with us online, these terms and conditions give you all the information you need.  These terms and conditions are specific when using our website and shopping with us online.

We try our best to make sure that all information on our website, including descriptions of our products and listed prices are accurate at all times. When browsing our website the colours of products may vary due to the nature of our used materials and methods.
Pictures and images on our website are for illustration purposes only. For accurate description of any product and details of what is included with the product, please read the product description. Information on this website is subject to changes without notice. All images, trademarks, logos, text, graphics and other content appearing on this website are the property of their respective owners and are protected by copyright, trademark and other intellectual property laws. The use of any of PANGO & LINN.’s content in whatever form, is strictly prohibited. The inclusion of  any hyperlinks to third party websites does not imply PANGO & LINN.’s endorsement or approval of such third parties, their websites or their businesses or other activities. Copyright in the information on this website is owned by PANGO & LINN. unless indicated otherwise. This website or any portion of this website may not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose.

This contract is governed by the laws of South Africa and such other laws which are applicable in the country where you are resident.

Please make sure that your login details, password and all your other account details remain confidential at all times. Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.

Your order counts as a offer to purpose goods from us. After placing your order, you will receive an Order Acknowledgement email within 24 hours. This contains details of the products you have ordered, the total cost of the order (including delivery) and an order number.

All products are made to order and can take up to two weeks to complete.

Acceptance of your order will take place when we despatch the product(s) to you. Until we despatch the product(s), no contract will have been formed between us. Although we hope to be able to supply all products ordered, we reserve the right, at our discretion and without the need to give reasons, to accept any offer at any time. If we refuse your order we will let you know as soon as reasonably possible.

You will receive an email notification containing your invoice within 24 hours from the time you place an order.

We will not be liable to you for any loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation or for any losses that are not reasonably foreseeable by both of us at the time your purchase is made or your order is accepted. Despite the limitations in paragraphs above, we do not in any way limit our liability to you for death, personal injury or fraud.

We will not be responsible for any delay or failure to comply with these general terms and conditions if the delay or failure arises from any event which is beyond our reasonable control. Such events would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods.